User Experience | Vancouver

User Researcher

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If you are a curious thinker, who is keen to dive deeper into understanding WHY players expect and behave the way they do in a scientific & objective way, you are the one.

You aim to gain further in-depth knowledge on understanding user expectations, motivations and behaviors through observation techniques, task analysis, and other feedback methodologies. You will join the centralized UX team and create a new chapter for Hothead by working closely with all Game Teams Leads, UX Manager and your UX peers.

You will contribute by:

  • Partnering with Game Teams Leads, UX Manager and UX peers to fully understand the products and design intentions
  • Understanding or willing to learn ‘Goal-Directed’ & ‘User-Centered’ study methods Organizing different user studies with clear understanding of the study objectives
  • Conducting qualitative and quantitative studies, from all game development phases (including Market Research, Player Profiles/Personas, Concept Pitching, Prototype Validation, Game Development, Soft Launch and Live Ops)
  • Collaborating with the UX manager and UX peers, organizing scientific studies to find out players' expectations, motivations and behaviors toward our games, providing analysis from the study results and help the teams to break them down into actionable items
  • Developing strong relationships with all product teams and other centralized teams


  • Please submit portfolio and previous samples of work with resume
  • Believing in and understanding ‘User-Centered’ thinking methods
  • Feeling comfortable to think in objective and scientific ways
  • Excellent oral and written communication skills
  • Educational and/or work experience in a similar capacity, such as Cognitive Psychology, human factors, psychology, market research or related field or equivalent experiences
  • Understanding qualitative user research and analysis methods  
  • The passion to always learn & improve
  • The ability to listen and understand stakeholders’ requests, propose optimal methodology for each initiative and communicate properly the user study results to product owners & UX manager
  • The ability to shift between multiple projects

This full-time permanent position is for our Vancouver office, located at 1555 West Pender Street, in beautiful Coal Harbour. Compensation includes competitive salary and vacation, MSP and Extended Health coverage. Other cool perks include an in-house gym, on-site Chiropractor/RMT/ Physiotherapy, yoga/fitness classes, RRSP matching, company golfing, major/minor league sports events, summer rooftop BBQs, snacks and beverages, weekly lunch & learns, beer Fridays and most of all, amazing people to work with!


At Hothead Games, we are an Equal Opportunity employer and we value the diversity of the people we hire and serve. We strive to build and grow our team that fosters variety in backgrounds, perspectives, experiences and skills. We embrace inclusiveness in our workplace, so we can utilize each person’s talents and strengths to make great games.

If you're seeking an awesome new challenge in a fun and engaging studio, we invite you to apply and talk about the possibilities of beginning a rewarding new chapter of your career.